Privacy Policy

Introduction

Kemuni ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our residential community management platform at kemuni.com and associated applications (the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

• Account Information: Name, email address, and password when you create an account
• Property Information: Your residential community, unit number, and role (owner, tenant, etc.)
• Profile Information: Optional profile photo and contact preferences
• Communication Data: Messages sent through announcements, maintenance requests, and other community features

Automatically Collected Information

• Device Information: Browser type, operating system, device identifiers
• Usage Data: Pages viewed, features used, time spent on the Service
• Log Data: IP address, access times, and referring URLs

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process your community join requests and verify your residency
• Send you transactional emails (account verification, password resets)
• Deliver community announcements and notifications you have opted into
• Send maintenance request updates and status changes
• Respond to your comments, questions, and support requests
• Monitor and analyze usage trends to improve user experience
• Detect, prevent, and address technical issues and security threats

Email Communications

We send the following types of emails:

• Account Emails: Email verification, password resets, account security alerts
• Community Notifications: Announcements from community managers, emergency alerts
• Maintenance Updates: Status changes on maintenance requests you've submitted

You can manage your email preferences in your Notification Settings. Transactional emails (password resets, account security) cannot be disabled for security reasons.

Information Sharing

We may share your information in the following circumstances:

• With Community Managers: Your name, unit, and role are visible to managers for verification and communication
• With Other Residents: Only information you choose to make visible (e.g. announcements you post)
• Service Providers: We use Supabase for authentication and data storage
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption of data in transit (HTTPS/TLS) and at rest, row-level security policies, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

To exercise these rights, contact us at contact@kemuni.com.

Contact Us

If you have questions about this Privacy Policy, please contact us: